STIRLING TIMEPIECES OPERATION GUIDE

The Campbell - Quartz incorporates the Swiss Ronda 515 quartz movement. The 515 has an expected “Instantaneous Rate” (accuracy) of -10 to +20 seconds per month at normal operating temperatures of 0-50 degrees Celsius (32-122 F).

WHAT TO DO IF I HAVE A FAULT

Although our timepieces are hand crafted and assembled by skilled watchmakers, we understand things can go wrong. Fortunately, in the unlikely event that you do experience a fault our watches are mechanically guaranteed. All parts (excluding the strap and buckle) are covered by our guarantee and will either be repaired or replaced. If you experience any faults please do not hesitate to get in touch.

HOW AM I COVERED?

The strap and buckle of your timepiece will not be covered. Neither will damage caused by negligence or lack of care. This includes normal wear and tear as well as water damage caused by incorrectly securing the crown and allowing water to enter the dial. We always recommend you check your crown positioning before entering water as this is one of the most common user faults. 

HOW DO I CHANGE THE TIME & DATE?

To set the date, unscrew the crown until you feel it click/pop. Then pull the crown out to the first position and rotate it clockwise until you reach the desired date.

In general you should avoid changing the date of a watch between the hours of 9PM and 3AM. The gears are usually engaged during this time and movement of the gears can cause misalignment which could inflict damage on the gears.

To set the time, pull the crown out to the second position. You will notice the seconds hand will stop which allows you to accurately set the date.

SECURING THE CROWN

Incorrectly securing the crown is one of the most common user faults when operating a watch, so it’s crucial you ensure it is seated correctly. To secure the crown, apply pressure straight towards the watch case and the crown should pop into the case making it completely flat against the case. Always ensure that the crown is secured to avoid possible exposure to dust and moisture. If the crown is not secured correctly, water will enter the watch and damage the internals.

Some final take away points:

We want to help: If you have any problems with your Stirling watch and are unsure if you are covered, get in touch with a member of the team. We are here to help and will always work with you to offer a solution to the problem.

Watches aren't 100% waterproof. The Burton is water resistant up to 50m (5atm) and each watch passes testing to ensure this. Although we can guarantee that, we DO NOT recommend you wear your Stirling Timepiece in any location that will expose the watch to unnecessary heat or hot water. This includes the shower, bath, steam room or a hot tub. Such conditions may cause the seals to swell and allow water to enter its internals. Although this is uncommon in our watches, we always recommend against taking the risk. A prolonged exposure to heat or steam can sometimes leave a build up of moisture underneath the sapphire face which may cause problems.